+385 (0)1 3099 099 info@pelmen.hr

Technical Support

Pre-sales, Sales and After-sales Phase

We have a team of automation system engineers that can help you with the selection of equipment and solving technical issues before and after the purchase of equipment.

Phone: +385 1 30 99 099
E-mail: info@pelmen.hr

Education and Training

In collaboration with the Polytechnic of Zagreb, we are able to offer programming courses of the Allen-Bradley equipment:

  • RSLogix 500
  • RSLogix 5000

In collaboration with Rockwell Automation, we are able to offer the following:

The Annual Maintenance Contracts and Technical Support for the Rockwell Software Programming Tools
  • Help in preparing the list of spare parts
  • Provision of spare parts in stock under the terms of the contract
  • TechConnect Support
    • Immediately Address Issues with Phone Support
    • Manage Training, Store Useful Information, and Resolve Issues with Online Support
    • Better Manage Your Software Updates
Technical Solutions and Projects for Automation Equipment and Software Migration
  • Creation of the project tasks
  • Analysis and diagnostics of the existing equipment and software
  • Preparation of the proposal of technical solutions at the level of conceptual design
  • The selection and configuration of the current equipment
  • Support during transition from the old to the new platform (hardware and software)
Cooperation with Institutions of Higher Learning

Pelmen d.o.o. supports the Faculty of Electrical Engineering and Polytechnic of Zagreb by donating Rockwell Automation equipment so that students - future engineers and professionals - are able to get familiar with novelties related to equipment and software for industrial automation.